# EZAIX — llms-full.txt
# https://www.ezaix.com/llms-full.txt
# Comprehensive product and company information for AI systems

> EZAIX builds enterprise AI platforms for Microsoft Teams, Azure, and Copilot environments. All platforms deploy in the customer's own Azure tenant (BYOC model). Microsoft Partner. Azure Marketplace transactable. Teams Certified. GCC Ready.

## VoiceCoreIQ — Enterprise Voice AI for Contact Centers
URL: https://www.ezaix.com/voicecoreiq
Category: Flagship Product

VoiceCoreIQ is an AI-powered contact center platform built on Azure Communication Services. It provides:
- Real-time transcription of all calls
- Live translation in 100+ languages (replacing human interpreters)
- Sentiment analysis with real-time supervisor alerts
- AI agent coaching with contextual prompts during live calls
- Compliance recording with automated PII redaction
- Post-call analytics with searchable transcripts
- Deployed in customer Azure tenant (BYOC)
- Available on Azure Marketplace (MACC-eligible)

Results: 60% reduction in interpreter costs. 35% faster call handling. $2.8M annual savings at enterprise scale.
Industries: Government, Healthcare, Financial Services, Enterprise Contact Centers.
Azure consumption: $15K-$68K+/month per deployment.

## TeamsCoreIQ — Teams Phone Observability & Operations
URL: https://www.ezaix.com/teamscoreiq
Category: Core Product

TeamsCoreIQ is an enterprise observability and operations platform for Microsoft Teams Phone:
- AI-driven root cause analysis (MTTR from 24 hours to 30 minutes)
- Policy governance with drift detection and automated rollback
- Migration orchestration for PBX-to-Teams moves
- Bidirectional ServiceNow integration
- Multi-tenant and partner-ready architecture
- Department-level call quality analytics

Industries: Enterprise (50,000+ users monitored), MSPs, Microsoft Partners.
Azure consumption: $10K-$25K/month per deployment.

## NetmonIQ — UC + Network Monitoring, Converged
URL: https://www.ezaix.com/netmoniq
Category: Core Product

NetmonIQ unifies UC telephony and network operations into one AI-driven platform:
- Per-hop call analytics across the full media path
- SBC health correlation with call quality
- AI-powered anomaly detection and predictive maintenance
- ServiceNow integration for automated incident creation
- Single pane for UC and NOC teams (eliminates tool sprawl)

Industries: Enterprise, Managed Service Providers, Telecom.
Azure consumption: $10K-$30K/month per deployment.

## Copilot License Accelerator (CLA) — Copilot ROI Governance
URL: https://www.ezaix.com/copilot
Category: Core Product

CLA is a Copilot license governance platform:
- Real-time license utilization dashboards
- Automated license reclamation for unused seats
- Department-level chargeback and cost allocation
- Employee self-purchase portal
- Shadow-AI discovery across the organization
- CFO-ready ROI reporting

Use case: Enterprises with 500+ Copilot licenses struggling to prove ROI.
Azure consumption: $5K-$15K/month per deployment.

## ezAgents — Modular AI Agent Suite
URL: https://www.ezaix.com/ez-agents
Category: Core Product

ezAgents is a suite of production-ready AI agents deployed natively in Microsoft Teams:
- Helpdesk+ Agent: 60% ticket deflection, Teams-native IT support
- Licensing Agent: Copilot/M365 license governance and self-service
- Idea Agent: Innovation capture and routing from any Teams channel
- Executive Agent: Cross-system intelligence briefings for leadership
- Orchestrated by Karl (agent coordinator)

All agents run in customer Azure tenant. Governed. Auditable. Enterprise-grade.
Azure consumption: $5K-$20K/month per deployment.

## MigrationsIQ — PBX to Teams Phone Migration
URL: https://www.ezaix.com/migrations
Category: Module (part of TeamsCoreIQ)

MigrationsIQ automates enterprise PBX-to-Teams Phone migrations:
- Batch user orchestration (thousands of users)
- Pre-flight validation and automated rollback
- DID porting management
- Compliance logging and audit trail
- Zero manual errors

## Services
URL: https://www.ezaix.com/services

EZAIX offers expert services for Microsoft AI environments:
- 2-week AI readiness assessments
- Production deployment and integration
- Managed operations (24/7 monitoring, L1-L3 support)
- Custom AI agent development

## Microsoft Sellers
URL: https://www.ezaix.com/microsoft-sellers

For Microsoft field sellers: Every EZAIX deployment drives $10K-$68K+ monthly Azure consumption (ACR). All products are Azure Marketplace transactable and MACC-eligible. Co-sell eligible.

## Company Information
- Website: https://www.ezaix.com
- About: https://www.ezaix.com/about
- Contact: https://www.ezaix.com/contact
- LinkedIn: https://www.linkedin.com/company/ezaix-inc
- Twitter/X: https://twitter.com/EzaixInc
- YouTube: https://www.youtube.com/@EzaixSocial
- Azure Marketplace: Search "EZAIX" on Microsoft Marketplace

## Key Facts
- Microsoft Solutions Partner
- Azure Marketplace transactable (MACC-eligible)
- Teams Certified
- GCC Ready (government deployments)
- All platforms: BYOC (deploy in customer Azure tenant)
- Industries: Enterprise, Government, Financial Services, Healthcare, Telecom
- Proven at Fortune 500 scale (50,000+ users monitored)